Shipping policy

Shipping & Handling
Every piece is inspected and wrapped with the same intention used to create it. We ship within 24-48 hours, allowing our team the time to pack your order securely. Please allow 3-7 business days for your new heirlooms to arrive at your door.

An Honest Promise (Returns)
We want these pieces to bring a sense of sanctuary to your table. If the rhythm feels off, or the collection simply doesn't resonate with your space, you may return it within 30 days of delivery for a full refund. No questions, just a simple process.

Safe Arrival Guarantee
Stoneware is earth-born and durable, yet the journey can sometimes be harsh. If any item arrives imperfect or broken, simply send us a photo. We will replace it immediately—because your table deserves to be whole.